Services

We offer a broad range of services aimed at the small to medium sized Business. We are flexible and can tailor our services to your needs.

On-Site Support

We  understand the modern office is now totally reliant on the continuity of their computer systems. That is why our experienced technicians pride themselves on being prompt and getting your systems running again quickly.

Some of the services we offer are:

• Networking hardware and configuration
• Email and internet configuration
• General computer Fault Finding
• Server Installation and Network Maintenance
• Complete system integration projects

Service Contracts

Managing your Information Technology requirements can often be challenging and time consuming, ensuring you have the IT support you need it is an important part of any business. Implementing a service agreement gives you the security you need. An agreement ensures the support you need is available when you need it.

Managed Services

Managed services are about monitoring and pre-emptive maintenance, finding and repairing problems before they cause larger issues within your network.

How does it work?

• By identifying problems before they become major issues via the monitoring agent.
• By providing an ongoing system of network maintenance and support.
• By providing quick, responsive action to any incidents that occur, through remote connection initially and then onsite visit if required.
• By providing a multi point of contact via phone, email and through the customer portal.
• By providing a ticket tracking system to allow tracking of issues from first report to final resolution, as well as tiecket history to see the jobs previously done in your organisation.

Telstra T-Suite Online Services

Datakey-Developments is an approved Telstra T-Suite Partner, this means we are able to offer our customers T-Suite Solutions and ensure that they receive the best Telstra, Microsoft and other vendors have to offer.

Want to know more about any of our services please contact us